Architecting improvements in the current Email Campaign environment used by Manifest’s clients. The environment consists mainly of Microsoft based products. Implemented a new email tracking design to aid in the tracking the effectiveness of an Email campaign. Also providing proposals and solutions for the current environment housed and maintained by Manifest, which supports both Manifest and Manifest’s clients. The implemented proposals vastly improve the delivery and stability of the Email campaigns. The proposals suggest a strategy to improve customer experience in communications resulting in incresaed sales revenue. Involved with several proposals to clients along with several presentations to clients to secure contracts going forward.